- Express delivery and free returns within 30 days
- support@rentsmartliving.co.za
- +27 (031) 234 5678
Rent Smart Living is an online retailer specializing in a rental business model for a wide range of international standard hospitality quality beds, couches and sofa sets for home, home cinema and corporate use. We manufacture inhouse which allows us to set our own competitive price points for our quality products cutting out the added costs of retailers by bringing our products direct to you.
Rent Smart Living rental and Rent-to-own models DO NOT incur interest or finance charges which means, no matter the terms on your purchase you still pay the same low retail price, just with the added convenience of time, helping luxury fit into your budget.
Rent Smart Living permits the use of this Website subject to these terms and conditions (“the Terms and Conditions”). By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions. In the event of any conflict between the Terms and Conditions and any other conditions stipulated elsewhere, including in one of our Suppliers’ terms and conditions, the Terms and Conditions as contained herein will prevail.
The contents of this Website, including any content, information, software, icons, text, links, graphics, lay-outs, images, sound clips, trade names, logos, trademarks and service marks are protected by law, including but not limited to copyright and trade mark law, and are owned by or licensed to Rent Smart Living. No license to or right in any of such contents is granted to or conferred upon you. Any unauthorized use, distribution or reproduction of the said contents is prohibited.
By entering this Website, you agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Website and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy the pages of the Website or the content contained herein, without the prior written consent from an authorized Rent Smart Living representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website). You may not use the Website to distribute material which is defamatory, offensive, and unlawful or contains hate speech.
While Rent Smart Living takes reasonable measures to ensure that the contents of this Website are accurate and complete, Rent Smart Living makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website.
Rent Smart Living reserves the right to make changes, corrections and/or improvements to the information and to the products and programs described in such information, at any time without notice. Rent Smart Living will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and reserves the right to discontinue providing the Website or the service or any part thereof with or without notice to you. Any person who accesses this Website or relies on this Website or on the information contained in this Website does so at his or her own risk. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Rent Smart Living also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise or jeopardise the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. Rent Smart Living does not accept any responsibility for any errors or omissions on this Website.
We reserve the right to:
This Website may contain links or references to other websites outside of our control, including those of advertisers. These Terms and Conditions do not apply to those websites and Rent Smart Living is not responsible for the practices and/or privacy policies of those sites or the cookies those sites use. In addition, because Rent Smart Living has no control over such external sites and resources, you acknowledge and agree that Rent Smart Living is not responsible for ensuring the availability of such external websites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. Your use of such other websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such other websites or your reliance on any information contained on those websites.
Nobody may establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively referred to as linking), to this Website or any subsidiary pages before receiving the prior written approval of an authorised representative of Rent Smart Living, which may be withheld or granted subject to such conditions Rent Smart Living may specify from time to time. Furthermore, this Website or any part hereof may not be “framed” or “deep linked” in any way whatsoever. This Website may from time to time contain message boards which allow users to comment on their experience at Rent Smart Living. At times those comments may contain references to matters not related to Rent Smart Living. Those references do not necessarily represent the views of Rent Smart Living.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
RENT SMART LIVING SHALL IN NO WAY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL INJURY, LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, ANY MATERIAL OR CONTENT CONTAINED IN THE WEBSITE OR ANY LINKED WEBSITE, OR ANY INABILITY TO USE THE WEBSITE, OR ANY UNLAWFUL ACTIVITY ON THE WEBSITE CAUSED BEYOND THE REASONABLE CONTROL OF RENT SMART LIVING. YOU HEREBY INDEMNIFY RENT SMART LIVING AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE OR THE RECEIPT BY YOU OF AN ELECTRONIC MAIL FROM RENT SMART LIVING OR ONE THAT PURPORTS TO EMANATE FROM RENT SMART LIVING, UNLESS THE LOSS, CLAIM OR DAMAGE ARISES AS A RESULT OF THE GROSS NEGLIGENCE OF RENT SMART LIVING.
Rent Smart Living may in its sole discretion terminate, suspend and modify this Website and/or your use of this Website, with or without notice to you. You agree that Rent Smart Living will not be liable to you in the event that it chooses to suspend, modify or terminate this Website or your use of this Website.
Rent Smart Living reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice, and you are accordingly encouraged to check the Website regularly. Any such change will only apply to your use of this Website after the change is displayed on this Website. If you use this Website after such updated or amended Terms and Conditions have been displayed on this Website, you will be deemed to have accepted such updates or amendments.
I understand that all the designs and trademarks are registered to Rent Smart Living and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Rent Smart Living for any civil action or any legal action deemed necessary against me.
The Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa and application for any of the services offered on these pages or sites will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of the terms and conditions pertaining to such services, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
When you make a purchase at Rent Smart Living, legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase online or instore unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries, please speak to a consultant or contact us via email before making any purchase through this website or instore.
Order processing will not begin until we receive a confirmed order and full payment of your initial subscription fees. Full payment meaning successful payment confirmation through our payment gateway, credit card authorization from the issuing bank, or an electronic fund transfer that reflects on our bank statement. You will be contacted within 48 hours of your purchase to confirm delivery arrangements. Should any product be out of stock, expect a lead time of 7-20 working days. Certain products may need to be custom made for you and can take up to 7 weeks to be produced.
MATTRESS SIZE: Upon purchase of your goods, please ensure you agree with the size of your selected mattress and or bed-set. Should you need to exchange your mattress purchase for a different size, additional costs will be incurred.
MATTRESS GUARANTEE AND WARRANTY: Different warranty and guarantee periods apply to different products. Please refer to the specific product page or speak to a sales consultant for more information.
MATTRESS WEIGHT LIMITATION: Upon purchase of your goods, please ensure you are in agreement with the weight limitation of your selected mattress and or bed-set. Purchasing a mattress or bed set not suited to support your weight will compromise the longevity of your purchase and nullify your warranty and guarantee.
MATTRESS PROTECTOR: A mattress protector not only ensures your mattress is kept in a hygienic and allergen free condition, it also validates your warranty and guarantee. Failing to protect your mattress with a waterproof mattress protector will invalidate your guarantee and warranty. Should your mattress have unsanitary marks/ stains or signs of abuse, the guarantee and warranty will be invalidated.
MATTRESS ROTATION *When specified: Regularly rotating and or flipping your mattress will lengthen its lifespan and are to be rotated monthly. Failing to regularly rotate and or flip your mattress will invalidate the guarantee and warranty
BODY IMPRESSIONS: Body impressions are not a structural defect and should not be confused with sagging. The layers of comfort and support are designed to compress with use and body impressions of +/- 4cm per side is perfectly normal.
MATTRESS REPAIR AND REPLACEMENT
Rent Smart Living shall not be responsible for the cost of repair or replacement where there is:
Any fabric protector additive applied could nullify this warranty.
Should you choose to only purchase a mattress and not a base from us, please ensure that your existing base has a solid supportive surface. Should your existing base be slatted, please ensure the gaps in between each slat are not wider than 30mm. Should your base have slats with gaps in between, wider than 30mm, the base needs to be fitted with a solid 5mm hardboard. Failure to ensure the above will invalidate your guarantee and warranty.
Due to hygiene reasons, no linen products, mattress protectors and pillows will be exchanged or refunded. Please take note of the care instructions as listed on the linen, mattress protector and pillow packaging.
The manufacturer will only repair faults due to workmanship. Faults due to improper care such as but not limited to, the below list, will not be subject to warranty repairs, refunds or exchanges.
Please speak to a sales consultant or refer to the specific product page for more information.
The warranty does not cover any defects caused by
Rent Smart Living will not be held liable for any loss or damages suffered by the customer, related to the product items defect as listed above.
In the case of a fault covered by the warranty, Rent Smart Living will arrange an authorized repairer and pay for the labour and materials supplied to repair the fault covered under the warranty. Warranty repairs excludes call out and shipping costs.
The customer shall be liable for the repair costs, including but not limited to the call out fee should
It is the customers duty to maintain and ensure the adjustable unit is in good working order.
The following will invalidate the warranty:
A Warranty and Guarantee Card is provided alongside your purchased items. It is your responsibility to familiarize yourself with the guidelines as set out in your warranty and guarantee card that accompanies your purchase. It is your responsibility to abide by the guidelines listed in the card to ensure the longevity of your purchase. Different warranty and guarantee periods apply to different product categories. Please refer to the product page for more information or speak to a consultant.
A warranty is an agreement between the customer and manufacturer that promises to repair goods purchased within a specified time period.
Please note that the warranty is not an indication of the lifespan of the product. The warranty is null and void in the case of a comfort exchange, failure to follow manufacturer’s instructions or misuse of the goods under warranty.
We reserve the right to refuse inspection and to invalidate the warranty if the product is deemed to be soiled, burnt, stained, infested with insects or in an unsanitary condition or tampered with.
A guarantee is an agreement between the manufacturer and the customer that damaged or defective goods will be repaired/ replaced, at no additional cost to the customer, within a certain time frame, subject to conditions. The decision whether or not to replace or repair the goods is subject to the manufacturer’s discretion.
The guarantee applies to manufacture defects and faults only. Failure to follow manufacturer’s instructions or misuse of the goods under guarantee will also cause the guarantee to lapse.
If the product is deemed to be soiled, burnt, stained, infested with insects or in an unsanitary condition or tampered with, the guarantee will lapse.
Items will be assessed by the manufacturer/ supplier or internally.
Should the items be found to be defective or have quality issues during the warranty period, the items may be returned to Rent Smart Living for assessment provided that the items have been used for their intended purpose and that the care instructions have been followed. Rent Smart Living will, using its own discretion, either repair or replace the item.
If identical materials or products are not available at the time of repair or replacement, Rent Smart Living reserves the right to substitute with materials or products of similar or equal quality.
Rent Smart Living reserves the right to refuse inspection and to invalidate the warranty when a product is unsanitary.
Please note: No refunds, repairs, or exchanges of items will be authorized where there is:
All transactions will be processed in South African Rands (ZAR) inclusive of VAT. Rent Smart Living reserves the right to change pricing at any time without prior notice. Every effort is made to ensure the accuracy of pricing and product information. Instances may arise in which a product(s) are priced incorrectly on the website or where the product information supplied is inaccurate. Rent Smart Living will not be held bound by the incorrect price(s) in cases where such error(s) occur.
Rent Smart Living will deliver or make its products available for collection in good working order. Thereafter, the customer is required to take care of and prevent any harm to the product in order to prevent damage to property, serious injury or death. Accordingly, the customer indemnifies Rent Smart Living against any claims arising from the use or abuse of the products unless the damage has been caused to a consumer by the intentional or grossly negligent actions or omissions of the directors, officers, agents or employees of Rent Smart Living.
The Customer hereby indemnifies Rent Smart Living against any loss, injury or damage suffered by Rent Smart Living arising out of or in connection with the Customer’s use of the products from whatever cause and against any claims of whatever nature that may be instituted against Rent Smart Living arising from the use of the Equipment and any consequential loss or damage arising from the aforegoing.
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All vouchers are sponsored by Rent Smart Living and the following T&C’s apply
